Recent Posts

SERVPRO Is Equipped With The Safety Equipment Needed To Help You!

2/12/2020 (Permalink)

Along with being a leader in the fire and water cleanup and restoration industry, SERVPRO® of Western Lake County also offers fast, reliable biohazard and crime scene cleanup.

A failure to properly handle and safely remove such hazardous substances can contribute to unhealthy and even dangerous environments. Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers, and owners. 

Equipped with the necessary safety equipment and cleaning products, we help turn unsafe environments into clean, safe, homes and offices. We can help with a variety of biohazard, crime scene, or vandalism issues.

Sewage Backups

Sewage backups and dark water intrusions are more than smelly deposits – these damages also introduce harmful microorganisms into a structure. We remove the sewage, contaminants, and moisture, and help ensure the structure is properly cleaned, disinfected, and deodorized.

Blood Borne Pathogens

Our technicians remove and dispose of bodily fluids, tissue, and other potentially pathogenic substances resulting from accident, trauma, crime, or death. We thoroughly clean, disinfect, and deodorize the structure.

Crime Scene Residues

From fingerprint powder and evidence gathering chemicals to tear gas and pepper spray residues, we can clean and restore your property and contents.

Vandalism

We provide general cleaning and deodorization services for situations resulting from vandalism including graffiti, egg, spoiled foods, and human or animal waste.

We offer 24/7 service; so don’t hesitate to call us day or night to start the restoration process. If your business experiences damage of any kind, we’ll make sure your property is cleaned up and ready for business.

Check out reviews and more info about us on GoogleBetter Business BureauFacebookYelp and Angie's List.

SERVPRO Is Here To Help After Storm Damage

2/12/2020 (Permalink)

Spring is coming and that means the threat of severe thunderstorms in our area rises. SERVPRO of Western Lake County is here to assist in any storm damage your home or business may encounter.

Wind Damage Restoration

Storms and tornadoes can cause severe wind damage. Roof damage in this situation may range from a missing roof to harsh winds, or rain shearing away asphalt tiles. Correcting roof damage may challenge homeowners after a disaster, since a roof leak may not appear obvious.

How can a roof leak and roof damage escape easy detection in this situation? Wind damage may loosen flashing, eventually causing another roof leak weeks after the storm. Even a subtle roof leak of this nature can produce damp, moldy conditions inside the home. Obtaining fast roof repair may prevent long term interior damage. A wind damage home restoration expert may assist clients in receiving comprehensive roof assessments and roof repair services when hurricane damage afflicts an area. Our expertise helps property owners address storm damage and roof damage more effectively.

Flooding And Recovery

Heavy rains can cause flooding. If the surrounding terrain cannot absorb groundwater, runoff contributes to flooding water. Flood pump failures contribute to basement flooding and contaminated groundwater as well.

Flooding may disrupt municipal water systems. Experts need to assess groundwater and evaluate the condition of pipes following flood damage. Hiring SERVPRO for flood restoration may allow you to begin your cleanup process even before water restoration occurs. 

We are here to help 24/7 and are ready whenever a major storm hits our area!

Check out reviews and more info about us on GoogleBetter Business BureauFacebookYelp and Angie's List.

What To Do & Not To Do After A Storm

1/22/2020 (Permalink)

After a storm damages your home or business you can feel lost and vulnerable. Luckily for you, restoring storm and fire damage is the cornerstone of our business. SERVPRO offers 24-hour emergency service meaning we can respond immediately and return your property to its pre-storm condition.

Our employees are trained in storm damage restoration. Our restoration process puts an emphasis on scientific drying techniques, progress monitoring and documentation. SERVPRO has over 1,700 Franchises across the U.S. That means that if a catastrophic storm strikes we can call in additional recourses.

What To Do

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do 

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

When you see the next weather report you can rest easy because SERVPRO is ready to make it “Like it never even happened.”

Check out reviews and more info about us on GoogleBetter Business BureauFacebookYelp and Angie's List.

WHY SERVPRO when it comes to fire damage

1/20/2020 (Permalink)

Fire damage to any home or business can be devastating. Knowing there is a way to make the fire look "Like it never even happened," is reassuring. SERVPRO's Production Technicians are trained and equipped to handle an array of damage and are available 24/7.

The first 3 steps to follow after you have experiencing fire damage:

1. Evacuation 

In case there is someone still trapped in the building, because of soot and smoke damage, emergency services should be called such as the fire department to put out any fire remaining.

2. Calling the insurance company

After the fire has been completely put out the most challenging part of the fire restoration process begins. Make a call to your insurance company or agent and inform them of the incident that has just ensued.

3. Contacting your local SERVPRO

Fire damage experts recommend that you stay away from a building that has suffered from a fire until it has been certified safe to enter. Once contacted a project manager will head to your home or business to assess the damages and work with you and your insurance to get you back to preloss conditions. SERVPRO will clean up the smoke smell and soot on all surfaces left after the fire leaving your building looking like the damage never even happened.

Check out reviews and more info about us on GoogleBetter Business BureauFacebookYelp and Angie's List.

SERVPRO Tips: Restoring Commercial Properties Presents Unique Challenges

1/16/2020 (Permalink)

Flooding and water damage events in the Western Lake County area commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

Check out reviews and more info about us on GoogleBetter Business BureauFacebookYelp and Angie's List.

SERVPRO Tips: When it comes to your business, plan now for winter weather

1/16/2020 (Permalink)

This time of year, a winter storm is imminent. While not every storm will cripple a business, it is still necessary to be prepared. Along with frigid temperatures and snow, winter can create problems with plumbing and operations. Therefore, it is essential to make a plan for the worst-case scenario.

1. Prepare Your Building

In an effort to prepare for potential storm damage, it is wise for a business to focus on plumbing and electricity. Outside plumbing should be shut off and cleared to prevent freezing and possible burst pipes. Additionally, it may be a good idea to secure a generator if your business does not already have one. If your company does have a generator, it is a good investment to have it serviced before the winter weather sets in.

2. Plan for Ice and Snow

Any winter storm is going to bring issues of snow and ice. Being prepared for this situation means having a plow service on contract and ensuring that all walkways and driveways are cleared and salted. It is vital to do everything in your power to ensure that customers do not get hurt on the way into your business.

3. Focus on Inventory

Also, as storms have the potential to cause significant business interruption as well as property damage, it is vital to take an accurate inventory of all your assets. This inventory will be used for insurance claims if property damage results in an inventory loss. You should move stock to a secure and climate-controlled area, photographing and documenting everything. This will help streamline the process if a claim is made.

4. Make a List of Contacts

While taking inventory is necessary, it is also crucial to make a list of emergency contacts. This list should include all personnel who are essential to your operations. Additionally, you should include a disaster restoration specialist in the Western Lake County area in case of an emergency.

Winter storm season can produce significant threats to business operations. Massive snowfalls and ice storms can wreak havoc on a business, so it is essential to have a plan like the one above.

Check out reviews and more info about us on GoogleBetter Business BureauFacebookYelp and Angie's List.

SERVPRO Tips- Develop a Business Continuity Plan

1/15/2020 (Permalink)

How quickly your company can get back to business after a tornado, fire or flood often depends on the emergency planning before the devastation of these tragedies. The regular occurrence of natural disasters demonstrates the importance of being prepared for any emergency. While each situation is unique, your organization can be better prepared if you plan carefully, put emergency procedures in place, and practice for all kinds of emergencies. Protect your business investment and give your company a better chance for survival with the following preparation:

Develop a Business Continuity Plan
Your organization's risk needs will vary depending on the specific industry, size, scope, and location. Begin by reviewing your business process flow chart, if one exists, to identify operations critical to survival and recovery. Carefully assess your internal and external functions to determine which staff, materials, procedures, and equipment are absolutely necessary to keep the business operating. You should also establish procedures for succession of management.

Review Insurance Coverage
Inadequate insurance coverage can lead to major financial loss if your business is damaged, destroyed, or simply interrupted for a period of time. Insurance policies vary; check with your agent or provider about things such as physical losses, flood coverage, and business interruption. Understand what your policy does and does not cover.

Prepare Your Emergency Plan
Your employees and co-workers are your businesses' most valuable asset. Communication is essential before, during, and after a disaster. Include emergency information in newsletters, on your company intranet, in periodic employee e-mails and/or other communication tools.

Practice the Emergency Plan
Some disasters will require employees to leave the workplace quickly. The ability to evacuate workers, consumers, and visitors effectively can save lives. If your business operates out of more than one location, establish evacuation procedures for each individual building. If your company is in a high-rise building, an industrial park, or even a strip mall, it is important to coordinate and practice with other tenants or businesses to avoid confusion and potential gridlock.

Secure Your Facility and Equipment
Install fire extinguishers, smoke alarms, and detectors in appropriate places. Secure all entry and exit points and plan for mail safety. Plan what you will do if your building, plant, or store is not usable. Secure valuable equipment.

SERVPRO Tips: Minimizing the harmful damage from water

1/8/2020 (Permalink)

Here are some great tips on dealing with water damage! Don't forget through...the best tip of all is make sure you call SERVPRO should disaster strike! 

  • Don’t treat flood water (regardless of source) in unwanted places lightly.
  • Water that comes in from the outside of your home can bring in harmful bacteria from outside into your home.
  • Even if your basement only has an inch of water in it or is even damp it is the perfect breeding ground for mold.

Even if your damage seems like it just affected your carpet water can wick-up onto your walls and get them wet risking the growth of mold if not treated properly. If your walls are made of drywall water can wick-up as much as 30 inches!

Here are some great tips on minimizing water damage to your basement. You will thank us we promise! 

1) Call your insurance company and report your        loss right away.

  • Have them assign a water mitigation company to your claim or call SERVPRO as soon as possible to take care of your mitigation needs and let your adjuster/agent know you have already called someone out.

2) Disconnect the power, unplug any electronics and remove electronics, furniture, and moveable items to areas that are dry.

  • Remember, the faster you get items out water’s way the more likely you’ll be able to save them.

3) Get rid of the water.

  • If your sump pump is the issue, have a plumber out right away to fix the sump pump and/or replace it and this will take care of any standing water.
    • Note: You will still need a mitigation company to extract the water from your carpet.
  • If you have a broken pipe, spigot, or a toilet overflow, shut off the water immediately. Have a plumber out right away to fix the issue.
  • If you have a wet/dry vac you can use this to suck up the standing water. Be sure to plug it into outlets far away from water and do not use an extension cord as the connection could short out and give you a nasty shock.
  • If you have several inches of water you may want to consider renting or purchasing a submersible pump to remove the water while you are waiting for the mitigation company to arrive.
  • Pull wet carpet away from walls to prevent wicking up the drywall. This will minimize the damage to your walls

The faster that you can react and follow these tips as well as get a mitigation company out to your home the better chances you have of saving your flooring, drywall, and personal items, keepsakes, and the less time your home will be in disarray.

So give us a call if disaster strikes! We are faster to any disaster and are ready to make things "Like it never even happened."

SERVPRO Tips: Soot Webs

1/8/2020 (Permalink)

Being fire restoration specialists we have seen a lot of fire damaged homes and businesses over the years. Sometimes the extent of the damage is very evident especially when the damage is on the walls and ceilings of homes. Other times the most extensive part of the damage is in the attics, or trapped between walls where it is unseen until we dig in with our inspection. 

One of the most common visible instances of fire damage are the black spider webs that seem to spring out of nowhere after a fire. These spider webs are actually called “Soot Tags” and actually don’t have anything to do with spider webs. So you can put your worries to rest because there is no such thing as “fire spiders” as one customer put it. 

Soot Tags form in areas of low circulation when petroleum/synthetic based sources burn. In a fire the heat of the fire moves into colder areas since the air seeks to create equilibrium. Since that soot is riding the air with that heat soot particles follow the air into those colder areas with low circulation and are able to concentrate. Since that soot is a product of combustion the particles themselves are charged which makes it quite easy for them to create long chains of soot or soot tags. So while it looks like a lot of soot got stuck on pre-existing spider webs it is actually a whole new structure. 

If your home or business is affected by smoke or fire damage give us a call so we can start making it “Like it never even happened.” 

We are faster to any disaster and are ready and waiting to put our experience to work for you! 

Don't be a vacation water damage statistic!

12/26/2019 (Permalink)

Don't be a homeowner to come home from a vacation with a wet house! Turn off the water!

Frozen and broken water pipes are not thought of as a catastrophe or anywhere near the same scale as a natural disaster, but damage from water is the most prevalent, yet least recognized catastrophe. In fact, frozen and broken water pipes rank No. 2 only behind hurricanes in terms of both the number of homes damaged and the amount of insurance claim costs in the U.S. In most cases, pipes break during freezing weather.

As temperatures fall, water expands and causes localized pressure. When the pressure becomes too great, a break occurs. This may create a pinhole leak, hairline break or large crack.

Damage from frozen and broken water pipes can be a homeowner's nightmare.  When a pipe bursts, water gushes from the pipe like a fire hydrant turning a basement into a lake within a few minutes.  Water from frozen and broken pipes causes the most damage while people are away from home or while they're on vacation and their home is vacant.  Make sure you turn off the water before you leave so you can return to a safe and clean home!  SERVPRO can help repair any water damage if you come home to a flooded house!